Delivery Controller

NAC Outsourcing are currently recruiting for a Delivery Controller for maternity cover to work within Nissan.



Delivery Controller


NAC  Outsourcing

Nissan  Trading Europe Ltd, Sunderland.

Working Hours:

Depending on  Experience, circa £18,500

6  month fixed term contract (anticipated start date in November 2020)

39hrs  7.55am – 4.40pm (Mon–Thurs) 7.55am –2.25pm (Fri)



Position Details:


NAC Outsourcing are currently recruiting for a Delivery Controller for maternity cover to work within Nissan Trading Europe Ltd, Sunderland


This role will work within Nissan Trading Europe’s Materials & Machinery Supply ChainManagement team, working in the automotive sector. The main day-to-day tasks are varied but heavily emphasised on the supply chain for the allocated key accounts and accountable for the subsequent account performance.


The role involves a high degree of customer and supplier liaison, as well as including the recording, management and reporting of sales information; thereby requiring a high degree of communication, coordination and excellent customer service skills. As the role is that of end-to-end account management, a great deal of job ownership and responsibility is required.


Outline and Responsibilities:


·      End-to-end responsibility of all allocated accounts.

·      Accountable for financial performance of allocated accounts, in line with commercial conditions.

·      Responsible for financial analysis of assigned customer accounts.

·      Manage the day-to-day requirements of assigned customers, suppliers and 3PLs..

·      Complete quotations for Spare PartsMachinery.

·      Point of contact for assigned customers, ensuring a consistent customer service approach and positive longterm relationships.

·      Effectively manage supply chain from supplier to assigned customers, in line with set criteria.

·      Monitors service received to assigned customers.

·      Identify commercial opportunities and collaborate with the Sales Team to grow the business.

·      Ensure timely invoice issue and payment of assigned customers.

·      Manage and report on inventory and quality issues together with 3PL and Quality Department.

·      Building and maintaining relationships with customers, suppliers and 3PL providers.

·      Control logistics; including arranging transport, storage, delivery and all associated administration between customers and suppliers.

·      Assist with ongoing process reviews and identify and implement process improvement activities.

·      Financial and logistics data recording and reporting.

·      Liaison with relevant warehouses for stock management and inventory control.

·      Regular use of NAV systems to manage supply chain.

·      Oversee Assistant Delivery Controller duties in relation to allocated accounts.

·      Mentor Assistant Delivery Controllers as appropriate.

·      Any other reasonable duty requested by management, relevant to the role.

Experience and Qualifications Required:


·      Essential experience working within the automotive industry or global/international Supply Chain Management.

·      Required experience in global or international Logistics (or similar).

·      Good knowledge of MRP systems and customer service skills.

·      Computer literate (incl. excel, word, outlook, etc).

·      Good problem solving skills and an ability to prioritise tasks.

·      Ability to work with limited supervision and using own initiative to complete tasks.

·      Good communication skills and interpersonal skills, dealing with people from different functional areas and cultures.

·      Flexible and adaptable, able to work to tight deadlines.


Anyone interested in applying for this position should send an updated CV to

Contact us to apply